Return Helper

Summary active Updated Jun 3, 2026

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Location Taipei, Taiwan
Founded 2018
Latest Stage Series A
Total Raised $4M+
Website https://returnhelper.com
Sector
ecommerce logistics ai saas

Founders

Roy Wan CEO

About

Return Helper is a Taipei, Taiwan-based provider of e-commerce returns solutions for cross-border merchants 1. The company offers a SaaS management platform including a returns portal and buyer portal (integrated with Shopify), a proprietary warehouse management system with mobile apps, and reverse logistics services 1. Return Helper achieved over 60% year-on-year revenue growth in 2025 and reached profitability in the second half of that year 12.

In the European market, the company’s revenue grew 215% in 2025, with Q1 2026 on pace for 230% year-over-year growth, served by a network of approximately 100 European merchant partners 2.

Funding History

Date Round Amount Lead Co-investors
2026-06-01 Series A $4M Cathay Venture, MLC Ventures, Jun Yue Investment, Pegatron Venture Capital Colopl Next 123

What Investors Say

MLC Ventures stated they are excited “to support Return Helper’s continued global expansion as the company builds critical infrastructure for the future of cross-border reverse logistics.” 2

What Founders Say

“The biggest leak in cross-border ecommerce happens after the return is initiated. We’re using AI to bridge those gaps by measuring, systemising, and fixing the chain where it usually breaks.” — Roy Wan, CEO, Return Helper 2

Sources

  1. Tech.eu, “Return Helper raises $4M Series A to turn cross-border ecommerce returns into profit with AI,” June 1, 2026. https://tech.eu/2026/06/01/return-helper-raises-4m-series-a-to-turn-cross-border-ecommerce-returns-into-profit-with-ai/. Accessed June 2026. ↩↩↩↩

  2. Plataforma Media, “Return Helper Closes US$4 Million Series A to Deepen AI-Driven Cross-Border Logistics in Japan and Beyond,” May 29, 2026. https://www.plataformamedia.com/en/2026/05/29/return-helper-closes-us4-million-series-a-to-deepen-ai-driven-cross-border-logistics-in-japan-and-beyond/. Accessed June 2026. ↩↩↩↩↩

  3. Arab Founders, “Taiwan-Based Startup ‘Return Helper’ Raises $4M Series A to Scale AI-Powered E-Commerce Returns Infrastructure Globally,” June 2026. https://arabfounders.net/en/return-helper-raises-4m-ai-ecommerce/. Accessed June 2026. ↩