Respond.io

Summary active Updated Jun 3, 2026

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Location Kuala Lumpur, Malaysia
Founded 2017
Latest Stage Series B
Total Raised ~$71M
Website https://respond.io
Sector
saas customer-experience ai messaging

Founders

Gerardo Salandra Co-Founder & CEO
Hassan Ahmed Co-Founder & CTO
Yaroslav Kudritskiy Co-Founder & COO

About

Respond.io is a Kuala Lumpur-based customer conversation management platform for mid-market B2C businesses. The platform unifies messaging and calling channels (WhatsApp, TikTok, Instagram, Facebook Messenger, Telegram, Line, WeChat, voice calls, and live chat) and layers AI agents on top to handle high-volume customer inquiries, qualify leads, and close sales 12. The company serves over 10,000 businesses across 180+ countries and processes more than 2 billion messages quarterly 2. Respond.io targets verticals where customer conversations precede purchases, including healthcare, automotive, retail, education, and travel 1. The company reported $35M ARR with 169% year-over-year growth and a 30% profit margin at the time of its Series B 1.

Funding History

Date Round Amount Lead Co-investors
2026-06-15 Series B $62.5M Camber Partners Endeavor Catalyst 12
2022-09-20 Series A $7M Headline Asia AltaIR Capital, Smart Partnership Capital, Sterling Oak Group, Calendula Ventures 3

What Investors Say

No independently sourced investor quotes found at this time.

What Founders Say

No independently sourced founder testimonials found at this time.

Sources

  1. Catherine Shu, “Malaysia’s Respond.io raises $62.5M, eyes acquisitions in North America and Europe,” TechCrunch, June 15, 2026. Accessed June 2026. https://techcrunch.com/2026/06/15/malaysias-respond-io-raises-62-5m-eyes-acquisitions-in-north-america-and-europe/↩↩↩↩

  2. Respond.io blog, “Respond.io Raises $62 Million Series B,” June 16, 2026. Accessed June 2026. https://respond.io/blog/respond-io-raises-62-million-series-b↩↩↩

  3. Catherine Shu, “Malaysia-based Respond.io helps businesses juggle multiple messaging apps,” TechCrunch, September 20, 2022. Accessed June 2026. https://techcrunch.com/2022/09/20/malaysia-based-respond-io-helps-businesses-juggle-multiple-messaging-apps/↩